Hidden Talent
Here's a quick exercise. List in rank order your top three people in each of these areas of aptitude:
Now here's the important question: how do you know that you are right?
If you have read Rob Parsons' The Heart of Success (Hodders 2002), you will remember the story of Andrea, the young secretary who turned out to be the law firm's absolute number 1 star at taking phone enquiries and turning them into face-to-face appointments with a solicitor. The frightening thing is that Andrea's gift only came to light by accident - everyone else was already on the phone one day so she took the call.
So what is it to be: are you happy waiting for serendipity to call and point out your hidden stars? Or might a little proactive research and mapping of aptitude be in order?
What might your business look like if all your stars were shining?
- Sophisticated selling techniques
- Solving customer problems
- Operational troubleshooting
- People management
- Data analysis
Now here's the important question: how do you know that you are right?
If you have read Rob Parsons' The Heart of Success (Hodders 2002), you will remember the story of Andrea, the young secretary who turned out to be the law firm's absolute number 1 star at taking phone enquiries and turning them into face-to-face appointments with a solicitor. The frightening thing is that Andrea's gift only came to light by accident - everyone else was already on the phone one day so she took the call.
So what is it to be: are you happy waiting for serendipity to call and point out your hidden stars? Or might a little proactive research and mapping of aptitude be in order?
What might your business look like if all your stars were shining?
